We accept PayPal and Money Orders. No personal checks please! Payment is expected within 7 business days.
We ship within one business day from receipt of payment via FEDEX. FEDEX Home/Ground Delivery must be to a physical addresses within the continental United States.
Shipments to PO Boxes, APO's, Hawaii, Alaska and US Territories are sent via USPS Priority Mail and require an additional $5.00 shipping charge to cover added expenses.
International shipments are also via US Postal Service, International Priority Mail. The cost is listed per item and by destination.
We will ship overseas to select buyers. Please contact seller for information about cost and transit time to your destination.
10 Day Policy
We expect transactions to be completed within 10 days. If there are extenuating circumstances, please do not hesitate to contact us. Please also note that we do not take non-paying bidders lightly and we will file NPB status with eBay and leave negative feedback.
Problems?
Should have you ANY problem whatsoever with your transaction, delivery or item received, please contact us immediately. We pride ourselves on exceptional customer service (just check our feedback). We want the opportunity to make good on any problems you may experience.
Return Policy
Only Unused Items with Tags Attached are Eligible for Return
MONEY BACK - Buyer must contact seller within 7 days for refund. There is a 15% RESTOCKING FEE on all items. The refund is based upon the cost of the item, less shipping. (In the case of Free Shipping, the cost to ship the bag to the buyer will be subtracted before the refund is calculated). Seller will file a Return "Dispute": with eBay and Buyer MUST concur that item has been returned before funds will be released. NO EXCEPTIONS. Return shipping is the responsibility of the buyer.
EXCHANGES - Buyer must contact seller within 7 days to exchange an item. Full credit for the amount of the item, less shipping, will be applied toward a different item. Buyer is responsible for shipping item back to seller and for return shipping of new item.
Items Returned without Seller Authorization or Those Items Missing Tags will either be refused or subject to a 30% Restocking Fee.
We are computer technology consultants by day and e-tailers by night. We have over 25 years expertise in the technology field. We sell on eBay and on our own internet site primarily because we enjoy it!
The best way to contact us is to send an e-mail to PURFETSHUN@YAHOO.COM. Alternately, you can also address your e-mails to sales@TheSidewalksofNewYork.com. e-Mail is check numerous times during the day. If you do not get a response from us within one business day, please re-send your e-mail. Sometimes e-mails do get caught in the spam filters.
If you prefer snail mail, our postal address is:
THE SIDEWALKS OF NEW YORK, 60 STORNOWAYE, CHAPPAQUA, NY 10514
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